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ChartCo's New Customer Portal Website

ChartCo's Customer Portal

ChartCo, the largest supplier of paper charts and publications into the maritime industry, has now launched a new customer portal website for all those subscribing to its Outfit Management Service (OMS).

The ChartCo OMS is a free service that ensures the burden of managing a ship's charts and publications holdings is removed from busy owners and placed with ChartCo which has years of experience in managing paper and electronic navigational data for ships at sea. With this service the vessel stays compliant, safe and up to date, while the ship operator only gets invoiced for what the ship actually needs and no more. New Editions and trading pattern changes are dealt with in a seamless manner. The service includes electronic charts, enabling ChartCo to advise on all aspects of migration from paper to electronic navigation. The new site will offer more access to the ships' holdings than ever before and will continue to be provided free of charge as part of OMS. For the first time users will be able to:

  • Search for products across multiple vessels – A very useful tool for working out which vessels have which products on board
  • Generate live PDF – Any of the data views can be converted to a downloadable PDF and emailed wherever the user wishes
  • Generate online correction Logs – Users will be able to generate a log of all the correction for a chart for any given time period online
  • Access support webchat – Those receiving the service will be able to contact a ChartCo service representative 24hrs a day

The site will provide different levels of access depending on the users log in details and fleet managers will be able to create individual logins for their ships' staff, giving a greater level of control to ChartCo's customers. In addition the site will allow ship operators to view all invoices and delivery notes, with access to this information twenty-four hours a day, seven days a week.

Terry King, Global Operations Manager said, ChartCo was first to market with the original Outfit Management Service, and through this website launch we are continuing our innovative trend. In these days with the web being such a central part of business this portal will become quickly adopted as part of everyday life for our customers. We are very pleased to be able to provide this level of information and control to those that require it. Our existing customers will benefit immediately from the enhancement